Worst VPS Hosts
CheapVPS / A2B2 / VAServe
This is a UK company and I’d heard great things about their service at the WHT forums. Unfortunately it didn’t go well and I’m no longer with them. Here’s my key gripes:
Poorly designed ‘out of the box’ management systems. These were just confusing. It took 15 minutes for me to figure out how to bloody find my VPS information. Eventually I was told it hadn’t been setup (I only had an account control panel) and it would be done that evening. Cheers for telling me. What an amazing method of signing customers up. Give them acocunt access then hold them back form getting the VPS for a few hours.
Nasty hidden terms – this is a classic contract lock in. I chose to pay 3 months upfront but decided I’d end my contract at the end of 3 months. Now with hosts I’ve used in the past if you cancel your account its done with. Thats it – over. However, CheapVPS require 10 days notice and so my cancelling of the account on the day of renewal was disallowed and I was told to pay the next full 3 months invoice. Where is this 10 day notice period mentioned? On their Terms, linked to at the bottom of the site in the centre of a 2000 word document. The kind of thing no fucker reads!!!
Futurehosting.biz
I used these people for about a month before hopping ship. Their support is aggressive, confrontational and idiotic. Their service was no better with shoddy CentOS plans that some of my sites (Rails-based) wouldn’t work on because of the faffing about withgetting various plugins working. A problem I’ve not had with any other host.
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